You may schedule, reschedule or cancel your exam appointment online using your NACE profile credentials at My Certification Portal or by contacting Pearson VUE Customer Service.
Telephone numbers for your region are displayed below and can be found at www.pearsonvue.com/nace/contact.
Americas Region:1-866-703-4223 Monday–Friday, 7:00 a.m.–7:00 p.m. CT
Asia-Pacific Region: +852 3077 4923 Monday-Friday, 9:00 a.m.-6:00 p.m. AEST
Europe-Middle East-Africa Region: +44 161 855 7455 Monday–Friday, 9:00 a.m.–6:00 p.m. CET
After scheduling your exam, you will be sent a confirmation providing details about your appointment, including directions to the test center, instructions on what to bring and other pertinent information.
Location and Scheduling Flexibility
With over 5,000 test centers worldwide, you can schedule your certification exam at a time and place that is convenient for you and your schedule. Currently, exams are scheduled at the end of your week of training at a NACE International course. With this change, if needed, you can take time to focus on and study the materials taught in class and take the exam when you are ready based on your schedule. If you wish to take your exam at the end of your training week, you have the flexibility to schedule accordingly.
NOTE; For CIP Courses, candidates have 18 months from the course registration date. Candidates are authorized for a total of three (3) attempts for the CBT exam before they are required. Student must wait 30 days before the second attempt and wait 4 from the second attempt.
For CP Courses candidates have 4 years from the course registration date. Candidates are authorized for a total of three (15) attempts for the CBT exam before they are required.
Student must wait 30 days before the second attempt and wait 4 for each additional attempt.