Here are the most recent updates to test delivery affected by COVID-19 across the globe. PearsonVue is closely monitoring the changing health and safety recommendations and operating restrictions by state, province, and country, and are adjusting our operations and capacity parameters accordingly. In this challenging time, the priority remains the health and safety of our employees and testing candidates.   


United States Updates: 

  • No update for today 


Rest of World Updates:  

  • Montreal, Canada PPC: 
    • Effective 8:00PM local time January 9th, exam delivery will be restricted to programs that qualify as essential services only   
    • A mandatory curfew has also been imposed requiring our test center to close at 6:30PM local time 
      • Affected candidates will begin receiving cancellation/reschedule emails on January 11th 


  • Brisbane, Australia PPC: 
    • The Brisbane government has issued a mandatory three-day lockdown effective January 8ththrough January 11th 
      • Affected candidates have started to receive cancellation/reschedule emails already due to the immediacy of the order 


  • Tel Aviv, Israel PPC: 
    • Effective January 9ththrough January 21st, exam delivery is restricted to healthcare and medical exams only 
      • Affected candidates will begin receiving cancellation/reschedule emails on January 8th 


  • Manila, Philippines PPC: 
    • The government requires face shields now be worn together with a face mask. Candidates and test center employees must wear both a face mask and face shield together while at our PPC  



PearsonVue is continuing to deliver exams to third-party test centers that are operational 


PearsonVue updated their Coronavirus Update Page to reflect the most recent additional guidance. 



The building that houses the Pearson Professional Center in Phoenix, Arizona, experienced a major fire on Sunday morning, November 8th and is unable to host any testing services as a result.  Thankfully, no one was hurt during the fire, but we will need to rebuild the space. 


Our customer service team is actively working to reschedule all candidates who were scheduled to test at this location.  We are opening up additional availability at nearby PPCs in Tempe and Chandler, which are within 30 miles from the Phoenix Pearson Professional Center.